Reviews & Rewards
Just find your product on our site, scroll down and you will see an option to leave your review!
You can earn points on your next order as soon as you sign up! Click here or the Cache Rewards icon to the bottom right of our website to log in or sign up to start earning now!
Shipping
Orders will be charged for shipping depending on your chosen delivery method and country. We utilize the United States Postal Service (USPS) and United Parcel Service (UPS) as our shipping carriers. Full price will be displayed at checkout.
Cache Craft ships via United Parcel Service (UPS).
Our delivery times are only estimated and are not guaranteed. They will always be estimated in business days (excluding weekends and holidays). Once the packages arrive in the hands of our shipping carrier, arrival times are out of our control and in the hands of the shipping service that has been selected.
Cache Craft & UPS are not responsible for lost packages if your shipping address is entered incorrectly.
Cache Craft is not responsible for lost or stolen packages.
Yes, of course! We ship using rescued and new shipping boxes and packages. Our paper padded mailers are made without plastic.
Returns
Non-personalized orders can be canceled prior to shipping. We cannot cancel an order once a shipping label has been created. Personalized orders cannot be canceled once created.
We are unable to accept returns. If you have any problem with your item(s), please reach out to us at andrew@cachecraftnj.com to discuss how we may address your concern. We are always happy to help!
My Order
Processing time for orders is from 3-7 business days for devious geocaches and 1-2 weeks for made to order pathtag displays. Shipping time is addtional time and not within our control once handed off to our shipping carrier.